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Shipping and Refund Policy

Shipping Policy:

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Tekisasu Tallow LLC is committed to providing reliable shipping services for our customers. Please review our shipping policy below:

  1. Shipping Methods and Costs

    • Shipping costs are calculated at checkout based on weight, dimensions, and destination.

    • Free shipping is available for orders over $100 within the continental United States.

  2. Processing and Shipping Time

    • Orders can take 5-7 business days to ship.

    • During peak seasons or promotions, processing may take additional time.

  3. Delivery Timeframes

    • Standard shipping: 5-7 business days after shipping

    • International shipping: 10-21 business days after shipping

  4. International Orders

    • Customers are responsible for any customs fees, import taxes, or duties imposed by their country.

    • We are not responsible for delays due to customs processing.

  5. Tracking Information

    • A tracking number will be provided via email once your order has been shipped.

  6. Shipping Address

    • Please ensure your shipping address is correct at checkout.

    • We are not responsible for packages sent to incorrect addresses provided by the customer.

  7. Damaged Products

    • The company will replace damaged products in accordance with our refund policy.

    • For details on our refund policy, please visit our website: TekisasuTallow.com/ShippingandRefundPolicy

  8. Returns

    • To return a product, please mail it to: Tekisasu Tallow LLC 991 W. Moonlight Drive Robinson, TX 76706 United States

    • Customers are responsible for return shipping costs unless the return is due to our error.

    • We recommend using a trackable shipping service for returns.

    • We cannot guarantee receipt of returned items sent without tracking.

  9. Liability

    • Tekisasu Tallow LLC's liability is limited to the purchase price of the item(s) or the cost of shipping, whichever is less.

  10. Special Circumstances

    • During holidays, natural disasters, or other unforeseen events, shipping times may be affected.

    • We will communicate any known delays via our website and email.

 

For any questions or concerns about our shipping policy, please contact our customer service team at info@tekisasutallow.com.

This policy is subject to change without notice. Please check our website for the most current version of our shipping policy.

 

 

Refund Policy:​

 

Tekisasu Tallow LLC offers the following refund policy for its products:

Monthy Subscriptions: You may cancel your monthly subscription at any time.

Unshipped Orders: You may cancel an order before it has been shipped for a full refund.

Damaged Products: Full refunds and returns are allowed for any product that was unused and damaged before arrival. To receive a full refund for a damaged product:

You must contact the company within 7 days of receipt of the damaged product.

Provide a picture of the damaged product.

Request a refund or return by contacting info@tekisasutallow.com

Returns: Shipping costs for returns are at the expense of the customer.

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For refund requests or any questions regarding our refund policy, please contact us at:

Tekisasu Tallow LLC, 991 W Moonlight Dr Robinson, Texas 76706

Email: info@tekisasutallow.com

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