Shipping and Refund Policy
Shipping Policy:
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Tekisasu Tallow LLC is committed to providing reliable shipping services for our customers. Please review our shipping policy below:
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Shipping Methods and Costs
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Shipping costs are calculated at checkout based on weight, dimensions, and destination.
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Free shipping is available for orders over $100 within the continental United States.
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Processing and Shipping Time
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Orders can take 5-7 business days to ship.
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During peak seasons or promotions, processing may take additional time.
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Delivery Timeframes
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Standard shipping: 5-7 business days after shipping
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International shipping: 10-21 business days after shipping
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International Orders
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Customers are responsible for any customs fees, import taxes, or duties imposed by their country.
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We are not responsible for delays due to customs processing.
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Tracking Information
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A tracking number will be provided via email once your order has been shipped.
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Shipping Address
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Please ensure your shipping address is correct at checkout.
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We are not responsible for packages sent to incorrect addresses provided by the customer.
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Damaged Products
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The company will replace damaged products in accordance with our refund policy.
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For details on our refund policy, please visit our website: TekisasuTallow.com/ShippingandRefundPolicy
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Returns
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To return a product, please mail it to: Tekisasu Tallow LLC 991 W. Moonlight Drive Robinson, TX 76706 United States
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Customers are responsible for return shipping costs unless the return is due to our error.
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We recommend using a trackable shipping service for returns.
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We cannot guarantee receipt of returned items sent without tracking.
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Liability
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Tekisasu Tallow LLC's liability is limited to the purchase price of the item(s) or the cost of shipping, whichever is less.
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Special Circumstances
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During holidays, natural disasters, or other unforeseen events, shipping times may be affected.
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We will communicate any known delays via our website and email.
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For any questions or concerns about our shipping policy, please contact our customer service team at info@tekisasutallow.com.
This policy is subject to change without notice. Please check our website for the most current version of our shipping policy.
Refund Policy:​
Tekisasu Tallow LLC offers the following refund policy for its products:
Monthy Subscriptions: You may cancel your monthly subscription at any time.
Unshipped Orders: You may cancel an order before it has been shipped for a full refund.
Damaged Products: Full refunds and returns are allowed for any product that was unused and damaged before arrival. To receive a full refund for a damaged product:
You must contact the company within 7 days of receipt of the damaged product.
Provide a picture of the damaged product.
Request a refund or return by contacting info@tekisasutallow.com
Returns: Shipping costs for returns are at the expense of the customer.
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For refund requests or any questions regarding our refund policy, please contact us at:
Tekisasu Tallow LLC, 991 W Moonlight Dr Robinson, Texas 76706
Email: info@tekisasutallow.com